Pertamina Patra Niaga has launched a temporary Serambi MyPertamina at Rest Area KM 66A on the Pandaan–Malang toll road, offering a range of complimentary services intended to ease journeys during the holiday return period known locally as Nataru. The facility is free to use for motorists who present the MyPertamina application, and company officials say it is designed to provide practical relief and comfort to travellers on busy routes.
MyPertamina rest area services
The Serambi MyPertamina provides several amenities at no cost, including basic health services, complimentary food and beverages, massage chairs, a kids corner, a barbershop, manicure and nail-art services, a prayer room and a game console area. Visitors may also redeem MyPertamina points for exclusive merchandise, making the stop both useful and rewarding for regular app users.
Roberth MV. Dumatubun, Corporate Secretary of Pertamina Patra Niaga, said the additional services were organised to support passenger comfort during the peak travel period. “We prepared free services such as haircuts, nail care, massages and meals so that people travelling home and returning can rest and refresh,” he said. Mr Dumatubun added that access is straightforward: travellers simply enter the rest area, show the MyPertamina app and enjoy the available services.
The presence of the Serambi MyPertamina has already been noticed by motorists who stopped at KM 66A. Company representatives emphasised that the facility is intended to reduce travel stress by offering short-term relief and conveniences that are often hard to find on the road. By leveraging the MyPertamina app, the operator also encourages digital engagement and point accumulation among users.
In addition to comfort services, the rest area provides practical support for families and long-distance drivers. The kids corner gives parents a place to let children unwind safely, while grooming services and massage chairs cater to adults seeking quick personal care and relaxation. Health staff on site can address minor needs, adding a layer of reassurance for travellers concerned about their wellbeing during long journeys.
Information on the location and the full list of services available at Serambi MyPertamina during the Nataru period can be accessed via the MyPertamina application or by contacting the Pertamina Contact Center at 135. The company has promoted the initiative as part of its broader effort to support public welfare during holidays, and to strengthen the MyPertamina platform as a point of contact between the firm and its customers.
Observers noted that such corporate initiatives can help reduce roadside congestion by giving drivers planned, reliable stopping points. For regional authorities and toll operators, organised rest areas with added services may also contribute to safer travel on busy holiday corridors. For motorists, the advantage is immediate: a chance to rest, recharge and continue their journey with reduced fatigue.
Pertamina Patra Niaga’s Serambi MyPertamina at KM 66A demonstrates a practical application of corporate social responsibility during peak travel periods, blending convenience with digital incentives to create a supportive environment for travellers across the Pandaan–Malang route.
Key Takeaways:
- Pertamina Patra Niaga opens a free Serambi MyPertamina rest area at KM 66A on the Pandaan–Malang toll to support Nataru travellers, featuring MyPertamina rest area services.
- Visitors can access free health checks, food and drinks, massage chairs, kids corner and grooming services by showing the MyPertamina app.
- The initiative aims to improve traveller comfort and promote MyPertamina engagement through point redemption for exclusive merchandise.
