Corsan, the state water company, has scheduled a planned interruption to the water supply in Santa Maria from 04:00 on Monday to carry out maintenance on a main pipeline in the Santo Antão district. The company warned that several neighbourhoods could experience partial or total interruptions while repair teams work to restore normal service.
Santa Maria water outage – what residents need to know
The outage affects a broad swathe of the city. Corsan named Renascença, Tomazetti, Caturrita, Salgado Filho, Nossa Senhora das Dores, Patronato, Carolina, São João, Passo d’Areia, Divina Providência, Nossa Senhora do Rosário, Bom Fim, Nossa Senhora Medianeira, Urlândia, Dom Antônio Reis, Lorenzi, Passo das Tropas, Duque de Caxias, Boi Morto, Nova Santa Marta, Tancredo Neves, Pinheiro Machado, Nossa Senhora de Lourdes, Juscelino Kubitschek and part of the central district among those likely to see instability in supply.
Corsan said the interruption is necessary to carry out maintenance work on an adductor line in Santo Antão. The company expects supply to be reinstated progressively over the course of Monday as teams complete repairs and the network is refilled. Residents in elevated or remote parts of the supply network should be prepared for a longer wait before pressure and service return to normal.
Local authorities and the utility urged households to store a supply of water in advance where possible, particularly for essential uses such as drinking and food preparation. Businesses and institutions that rely on continuous water supply, including health and care facilities, should check contingency arrangements and consider alternative sources temporarily if required.
For updates and to report service problems, Corsan has provided several contact channels. Customers can use the Corsan mobile application, the Virtual Agency at cliente.corsan.com.br, WhatsApp on +55 51 99704-6644, or call the toll-free number 0800-646-6444. The company noted that contacting them through these channels helps to speed up responses and mobilise crews.
Officials emphasised that planned stoppages, while disruptive, are part of routine infrastructure upkeep intended to prevent more serious failures later. Repairing and maintaining primary adductor lines reduces the risk of bursts or contamination incidents and helps secure reliable service over the medium term.
Residents seeking more information or wishing to file a service request are advised to use the digital channels listed above or check local municipal communications for further bulletins. Corsan has said it will publish updates as work progresses and when normal supply levels have been achieved across affected neighbourhoods.
Public cooperation is important during the restoration phase: avoiding non-essential water use, checking storage tanks, and reporting low or absent pressure will assist crews in identifying problem areas and prioritising interventions.
Key Takeaways:
- Corsan will pause water supply from 4:00 on Monday for repair work in the Santo Antão district.
- Areas affected include Renascença, Tomazetti, Caturrita and much of central Santa Maria — residents should expect interruptions.
- Santa Maria water outage will be restored gradually during the day; high or distant areas may take longer.
- Customers can report issues via the Corsan app, virtual agency, WhatsApp or 0800 helpline.
